Most interpreting problems in Arabic-language matters are set up before anyone speaks. The booking says “Arabic”, the interpreter arrives with a different variety from the client, and both sides spend the session approximating. The record then carries those approximations for the life of the case.
This is the checklist I would want every instructing solicitor and caseworker to use.
1. Before you book: identify the variety, not just the language
- Ask the client where they grew up and where they lived as an adult — country and region, not just nationality.
- Ask which language they are most comfortable giving detailed evidence in. For some clients Arabic is a second language.
- Record the answer on the file, so every later booking uses the same information.
- If you are unsure, use a short dialect check before you instruct rather than after the first session.
2. What to send with the booking request
- The setting: CVP hearing, PACE interview, asylum interview, prison visit or client conference.
- Date, start time and expected duration.
- The platform: Teams, Zoom, CVP, Prison Video Link or telephone.
- The client’s variety or region of origin.
- No client-identifying detail at this stage. Papers can follow once the booking is confirmed.
3. What to send once the booking is confirmed
- Witness statements, previous interview records and the key documents.
- A list of names of people, places and organisations, with the spellings you are using on the file.
- Any specialist vocabulary: medical, financial, technical or religious.
- Copies of any Arabic-language documents that will be referred to.
The earlier papers arrive, the better the preparation. Names and places are the most common source of inconsistent spellings across a file — and inconsistent spellings are easily read as inconsistent evidence.
4. At the session
- Allow a minute at the start for the interpreter to confirm that they and the client understand each other, and ask the client directly too.
- Speak to the client in the first person (“Where were you on…”), not through the interpreter (“Ask him where he was…”).
- Short segments, one speaker at a time.
- Expect everything said to be interpreted, including side remarks and apologies.
- If a cultural point affects meaning, the interpreter should flag it openly so everyone hears the same thing — not explain it privately to the client.
- The interpreter does not advise, and should not be asked to.
5. After the session
- Note the interpreter’s name and the client’s variety on the file. On a matter that runs for months or years, continuity is consistency in the evidence.
- If something in an earlier record does not match what the client tells you now, consider whether the earlier interpreting should be checked before that record is relied on.
- Check registration on the public NRPSI register, and the clearance level needed for police, prison and counter-terrorism settings.
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This briefing is general information about language and interpreting. It is not legal advice.
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